Complete the contract
Both sides confirm the project is done. If the show date has passed and nobody objects, the contract auto-completes — so a finished deal always becomes review-eligible.
Reviews
Reviews that come from real jobs
Every rating on StandMatch is tied to a contract that actually happened. Two-sided, double-blind, and scored on what matters — so the ratings you read are honest.
How a review happens
Only after a completed contract
Reviews are a side-effect of real work, not an open comment box.
Both sides review
Each party scores the other on the four criteria plus an overall rating, with optional notes and booth photos. You have a 30-day window after completion.
Simultaneous reveal
Reviews publish together once both are in or the window closes. If one side stays silent, the submitted review still publishes at the deadline.
What gets scored
Four criteria, one overall rating
Quality
Did the finished stand match the agreed concept, materials and finish? The thing that actually got built, judged against what was promised.
Timeliness
Was the booth ready when it needed to be? This one carries extra weight — a stand late by a day means the show is already over.
Communication
Was the builder responsive and clear throughout? It matters most on cross-border projects, where a missed reply can cost days.
Value
Was the result worth what it cost? Not just cheapest — fair value for the scope, quality and service delivered.
Why this keeps quality honest
The rules are designed to make a good rating hard to fake and an honest one impossible to bury.
- A review can only be written against a contract that actually completed — there is no free-standing “leave a review” button, which removes the vast majority of fake-review tactics.
- Both parties review each other, and neither side sees the other’s review until both are submitted or the window closes. That double-blind reveal kills retaliatory tit-for-tat scoring.
- Ratings are shown with their real job count and a score distribution, so “5.0 from one job” never outranks “4.7 from 38 jobs.” No inflated 4.9-for-everyone vanity scores.
- A separate completion rate sits alongside the stars, so a builder who quietly bails on contracts can’t hide behind a high average.
- The reviewed party can post one public response, and narrow, abuse-only grounds (threats, personal data, extortion, proven fakes) can be flagged for review. Honest negatives are never removable.